Contact Us

This Contact Us page gives customers the official support, phone, email, and business identity details for Fevoe.

OUR IDENTITY

Legal Business Name: ALQUEMIE RETAIL HOLDCO PTY LTD
Store Name: Fevoe
Physical Business Address: Level 3, 11 Bowden Street, Alexandria, NSW 2015, Australia
ABN: 65 625 287 738
ACN: 625 287 738

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@fevoe.shop
Business Phone Number: +61 467 844 098

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.